Old and worn down
Don't let their pictures fool you. It is old and outdated, the carpet in our room was scary and looked pretty dirty. The decor was straight from the 80s. The pool is tiny, the parking garage is hard to maneuver in. I would not stay here again, in fact had there been rooms available in town I would have not stayed there at all. We actually left early a night even though we were already charged for it. What we were charged for this place is a joke just because most other places were full
Shomara J, Front Office Manager at Shadow Ridge Resort Hotel, responded to this review
I am sorry to hear you found your accommodation not your liking, please keep in mind we offer both standard and deluxe units. Once/ twice a year we evaluate each unit to assure they are up to par please keep in mind should any issues arise during your stay please contact the front desk for better assistance. Shomara J. Hotel Manager
Time taking its toll
The adage, " you get what you pay for" comes to mind. Very few people were staying here during our stay, so it was really quiet. You can tell that ski season is the focus here, but the facilities are wearing down. There was little assistance for TV and air, but once you figure it out, the location is ideal. Access to hiking/biking trails, bus routes, and neighborhoods is easy. The parking and elevators are also tricky- numbering on the rooms is a little tricky.
Shomara J, Front Office Manager at Shadow Ridge Resort Hotel, responded to this review
Kathryn, thank you for staying at Shadow Ridge Resort. I am happy to hear you found the location excellent. We will forward your feedback to our HOA to address the wear of the building. Please keep us in mind for your next Park City Getaway. Shomara J. Hotel Manager
ski trip to park city for new years
this was our second time to go to Park City, and stay at the same place. We love this town! it is small, you can walk everywhere, and the hotel is at the base of the mountain.. couldn't get much better than this. the only drawback is the price of ski lift tickets... WOW.... THEY ARE PRICEY. the first time we came , we had a shuttle from salt lake city, and no car so we had to walk or take the city bus everywhere we went. This time it was cheaper to rent a car, than do the shuttle (it was free with our all inclusive last time), this trip we expanded out and drove to Olympic park- so awesome!
Shomara J, Front Office Manager at Shadow Ridge Resort Hotel, responded to this review
Jon, we value your loyalty and appreciate you coming to visit us every year. You are right the ticket window prices are a little higher than previous years please keep in mind if you pre-book your lift tickets ahead of time that will be the only way to save money on lift tickets. We look forward to welcoming you again. Shomara J. Hotel Manager
location great, property decent, Room 200-3 in disrepair
We stayed in Room 200-3 at this property, paid for the location for sure, which is understandable. What isn't understandable is a smoke detector hanging from its wires - dangerous, GFI in both bathrooms not working, lamps in the bedroom shorting out - dangerous, carpet was very dirty and very old, stained and really bad patch jobs, dead bugs on the windowsills, old popcorn and crumbs on the carpet, coffee table broken and very, very unstable. Lastly, I understand cheap kitchen utensils in a rental, this was the cheapest and most flimsy I have ever encountered.
Aside from the actually dangerous conditions that no rental should allow, I would expect better on the nondangerous items when renting at this price.
Shomara J, General Manager at Shadow Ridge Resort Hotel, responded to this review
Laura, we value your feedback and appreciate you taking the time in providing it to us. We have addressed all the issues upon your departure that you brought to our attention. Please keep us in mind for your next Winter getaway. Shomara J. Hotel Manager
Location, location, location
Great hotel if you want to ski Park City. Rooms are very good, great staff and the in house ski gear hire guys fantastic to us. The only negative is that there is no dining area or separate guest lounge. The internal directions around the hotel could do with a re-think as well. They are not clear enough nor well positioned, Not the cheapest place to stay but certainly worth it.
Shomara J, Front Office Manager at Shadow Ridge Resort Hotel, responded to this review
Phillip, we value your feedback and appreciate you taking the time in providing it to us. Thank you for mentioning Utah Ski and Golf they are located here in the lobby for your ski rental needs. We are just minutes to Park City Mountain Resort to enjoy a great day of skiing. We look forward to welcoming you again and exceeding your expectations. Shomara J. Hotel Manager
Policies
Deposit
Winter (the Tuesday before Thanksgiving to March 31):
A lodging deposit of 20% is required 48 hours after booking. The balance is due in full 45 - 60 days* prior to arrival. All payments will automatically be charged to the credit card on file on the due date. If all deposits or payments due are not received by the due dates, the reservation will be considered cancelled under the terms and conditions provided herein.
*60 days for Christmas/New Years, Sundance, and President's holiday dates.
Summer (April 1 to the Monday before Thanksgiving):
A credit card is required at the time of booking to guarantee your reservation. Full payment is due 3 days prior to arrival.
Advance Purchase Nonrefundable Promotional Rates “Advance Purchase Nonrefundable” bookings require full payment at the time of purchase. No cancellations or refunds allowed with this promotional rate.
Cancellation
Winter (the Tuesday before Thanksgiving to March 31):
Cancellations made within 48 hours of initial booking are fully refundable. Cancellations between 48 hours of booking and 45-60 days* of arrival forfeit 20% deposit. For cancellations within 45-60 days* of arrival, all payments will be forfeited. Because our reservations are carefully scheduled in advance, no partial refunds will be made for late arrivals or early departures.
*60 days for Christmas/New Years, Sundance, and President's holiday dates.
Summer (April 1 to the Monday before Thanksgiving):
There is no penalty for cancellations prior to 3 days of arrival; cancellations made within 3 days of arrival will forfeit 20% of reservation value. Cancellations made on the day of arrival will forfeit payment in full.
Travel Protection Plan
A long-planned vacation can quickly turn into a short-lived dream due to illness, injuries, loss of a passport or visa, and many other events. That's why All Seasons Resort Lodging offers a Travel Protection Plan as an additional service to our guests. Click here to learn more about and to purchase the Travel Protection Plan.
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With delicious coffee sourced from small shops across the United States and melt-in-your-mouth chocolate, this coffee shop is a little slice of heaven. Sit at long wooden tables while you indulge in picturesque espresso and one-of-a-kind truffles.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.503198,"latitude":40.658654,"zoom_level":"15"},{"name":"Campos","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/cafe_small_blue.png","description":"Staff Pick: Brew Slopeside-- If you\u2019re trying to get first chair at Park City, you should stop by Campos first. Originally founded in Australia, this coffee shop values community, sustainability, and giving back. 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Here, exquisite meats are artfully cooked over a wood fire. But, that\u2019s not all they offer. Indulge in your fair share of appetizers, seafood, salads, and more.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.494693,"latitude":40.642183,"zoom_level":"15"},{"name":"Harvest","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Lunch-- If you\u2019re looking for a light, refreshing, healthy lunch, Harvest will not disappoint. They spend time incorporating local and seasonal ingredients into their entrees, resulting in meals that are filled with veggies and superfoods.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.499157,"latitude":40.647926,"zoom_level":"15"},{"name":"Riverhorse on Main","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Romance-- With a high-ceilinged atrium inside and seating that overlooks Historic Main Street on the outdoor deck, Riverhorse has won many awards for their overall dining experience. It\u2019s one of the oldest and most elite restaurants in Park City. Expect an extensive wine list and fresh seasonal offerings. But, the local secret is their Sunday brunch.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.496263,"latitude":40.644856,"zoom_level":"15"},{"name":"Prime Steak House","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Steakhouse-- The name says it all. Serving cuts of steak, ahi, lamb, and more, this steakhouse is an exquisite dining option on Main Street. In addition, sing along to your favorite classics from the dueling pianos on-site.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.498081,"latitude":40.647726,"zoom_level":"15"},{"name":"Vinto","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Italian-- Fast, casual, and affordable, this Italian restaurant at the base of Main Street is the perfect combination of value and location. Plus, the classic Italian entrees are always a crowd pleaser.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.498204,"latitude":40.64873,"zoom_level":"15"},{"name":"Washo","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Asian-- The authentic Asian artifacts around this restaurant will take your breath away just as much as the stellar pan-Asia cuisine. Offering a unique twist on several classics, you\u2019ll be able to transport yourself from China to Vietnam to Korea with every new bite you take.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.497068,"latitude":40.645423,"zoom_level":"15"},{"name":"Davanza's Main Street","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Pizza Joint-- Enjoy beer-lined walls and the perfect slice of greasy pizza, and one of the best chill vibes in Park City. Ditch the crowds and satisfy your craving for subs, burgers, sandwiches, and of course, pizza.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.498136,"latitude":40.646527,"zoom_level":"15"},{"name":"Riverhorse Provisions","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Quick Eats-- Operated by Riverhorse on Main, this gourmet grab-n-go market will change the way you eat on the mountain. Sit down to a quick lunch or take a sandwich to go. Their meals are made with the best ingredients and are sure to top any PB&J you\u2019ve stored in your coat pocket before.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.494712,"latitude":40.641212,"zoom_level":"15"},{"name":"Vessel Kitchen","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Local Favorite-- The chefs at Vessel use fresh locally-sourced ingredients in a menu that changes seasonally. The food is good for you, hearty, and respectful of both your time and your wallet. ","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.54197,"latitude":40.72416,"zoom_level":"15"},{"name":"Five5eeds","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Breakfast-- Just reading the menu, with entrees such as Short Rib Benedict and Fluffy Hotcakes, makes us drool. This recent addition to the Park City restaurant scene is changing the way the town does breakfast, offering a healthy and delicious twist on your classic favorites.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.509298,"latitude":40.662409,"zoom_level":"15"},{"name":"Silver Star Cafe","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Brunch-- Away from the hustle and bustle of Main Street, this hidden gem is continually one of our favorites. During the winter, enjoy ski-up access to the caf\u00e9 and during the summer, take advantage of the large open patio with live music. Whenever you come, there is a variety of delicious seasonal items awaiting you that will put every other brunch you\u2019ve had to shame.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.515798,"latitude":40.658565,"zoom_level":"15"},{"name":"Windy Ridge Bakery","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Bakery-- Finding the best bakery in every town you visit is an essential part of traveling, and in Park City, you won\u2019t need to look any further than Windy Ridge Bakery. With tarts, cakes, crescents, and more, you\u2019ll be sure to find a way to indulge your sweet tooth.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.502681,"latitude":40.659683,"zoom_level":"15"},{"name":"Freshies","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Seafood-- Bringing a little bit of Maine to the mountains, Freshie\u2019s Lobster Co serves a classic butter-smothered Lobster roll that will transport you to the shores of Cape Cod. If you\u2019re looking for more than just the roll, be sure to try the New England Clam Chowdah.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.496523,"latitude":40.662503,"zoom_level":"15"},{"name":"Lookout Cabin","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: On-Mountain Dining (PCMR)-- This ski-in\/ski-out Canyon Village restaurant has an immense range of offerings, from fresh seasonal fine fare to exquisite apr\u00e9s ski. It\u2019s one of the best dining experiences in town.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.575213,"latitude":40.683261,"zoom_level":"15"},{"name":"Corner Store","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: On-Mountain Dining (Locals Fave)-- Since cheap burgers an beer is exactly what you need after a day on the slopes, the Corner Store is consistently one of our favorites. Tucked into the base area of Park City Mountain, this is a ski-boots-on and live music kind of place.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.506801,"latitude":40.651261,"zoom_level":"15"},{"name":"Royal Street Cafe","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: On-Mountain Dining (DV)-- This is not your typical on-mountain dining experience. Ditch the potentially hazardous walk across the cafeteria with a tray in your hand and ski boots on for the much more comfortable sit-down service of Royal Street Caf\u00e9. Enjoy a variety of world-fare including tacos, poke, and burgers.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.487794,"latitude":40.621783,"zoom_level":"15"},{"name":"Ganesh","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Indian-- We\u2019re excited that this Utah-original restaurant has made its way to Park City. Known for huge portions, authentic Indian spices, and a phenomenal lunch buffet, this restaurant is a great go-to if you\u2019re in the mood for Indian.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.497895,"latitude":40.663328,"zoom_level":"15"},{"name":"Blind Dog","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Sushi-- The perfect mix of out-of-this-world food and a fun casual atmosphere makes Blind Dog our favorite sushi spot in town. Plus, you just can\u2019t beat the half-priced sushi and apps during Happy Hour.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.504074,"latitude":40.661105,"zoom_level":"15"},{"name":"Sushi Blue","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Burger-- Sure, it seems almost sacrilege to order a burger at a sushi place, but don\u2019t hate it until you try it. The Blue Burger is a classic with delicious add-ons like pork belly, bacon, and bleu cheese.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.540965,"latitude":40.719615,"zoom_level":"15"},{"name":"Tarahumara","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Mexican-- Featuring Northern Mexican food, this restaurant pays homage to the Tarahumara people of Chihuahua, Mexico who are famous for their long-distance running. The menu includes tacos, burritos, fajitas, enchiladas, and a salsa bar featuring more than 20 daily-made salsas.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.507721,"latitude":40.662067,"zoom_level":"15"},{"name":"Hungry Miner","image":"https:\/\/www.stayparkcity.com\/wp-content\/uploads\/Restaurant_small_blue.png","description":"Staff Pick: Sweet Spot-- At Hungry Miner\u2019s, they ice and top your donut right in front of you, giving you the opportunity to mix and match to your heart\u2019s desire. Hint: If you go with chocolate frosting and toasted coconut, it tastes just like a Samoa.","background_color":"#FFFFFF","text_color":"#000000","longitude":-111.508043,"latitude":40.652102,"zoom_level":"15"}]}}
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