The Chateaux Deer Valley

Deer Valley Hotel
The Chateaux Deer Valley #9 of 59 hotels in Park City #9 of 59 hotels in Park City
Star ratings explained
7815 Royal Street Park City, UT 86040

Why we like it

  • Operated by Stein Ericksen Lodge, expect the same level of quality and service
  • Colorful courtyard with hot tubs and heated pool
  • Features Cena, an intimate, on-site, Italian restaurant
  • Exceptional spa services
  • Studios and suites offer spacious gourmet kitchens and French Chateaux living
  • Ski 'N See provides on-site rentals for skis and snowboards
  • A free breakfast buffet is included in the rate during the winter and summer seasons, two per room

What you need to know

  • Quick access to the slopes just outside the lobby
  • Located in the Upper Deer Valley area, which offers a ski village with restaurant and apres options
  • Complimentary transportation available to in-town Park City locations
  • Cena Ristorante is closed parts of spring and fall, make sure to call ahead
  • Dinner is available most of spring, summer, and fall
  • Upper Deer Valley has a variety of dining, rental, and shopping options
  • Multiple unit configurations, including great family options
  • Try the homemade ravioli at the on-site restaurant
  • $20 nightly resort fee

Popular Park City Features

Ski-in / Ski-out Walk to Lifts Walk to Main Street Swimming Pool Hot Tub Guest Shuttle Free WiFi Fitness Center

Location

Located in the Silver Lake ski village in an exclusive area of upper Deer Valley. Offers immediate ski access, with a short drive to Historic Main Street.

  • Distance to skiing: 50 yards, Deer Valley Resort
  • Distance to Main Street: 2.8 miles
  • Distance to city shuttle: on-site

Property Amenities

Activities

  • Fitness facilities
  • Spa services on site
  • Common area hot tub
  • Outdoor pool

Food and drink

  • Bar/lounge
  • Restaurant

Property services

  • Ski storage
  • Elevator/lift
  • On-site check-in office
  • On-site ski rentals
  • 24-hour front desk
  • Dry cleaning/laundry services
  • Safe-deposit box at front desk

Business services

  • Business center
  • Audiovisual services available
  • Ballroom(s)
  • Banquet facilities
  • Conference center

Parking

  • Underground parking (fees may apply)
  • Free self parking

Shuttles and transportation

  • Ski shuttle (surcharge)
  • Free area shuttle
  • Free ski shuttle

In-Room Amenities

Features

  • Air conditioning
  • Fireplace
  • Washer/dryer
  • AM/FM alarm clock radio
  • In-room climate (air conditioning)

Services

  • Housekeeping (fees may apply)

Media and electronics

  • Free wired high-speed Internet
  • Cable TV service
  • Free WiFi

Food and drink

  • Full kitchens available
  • Coffeemaker
  • Complimentary coffee
  • Kitchenette

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Bedding and linens

  • Premium bedding

Reviews

The Chateaux Deer Valley

758 Reviews #9 of 59 hotels in Park City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    539
  • Very Good
    142
  • Average
    44
  • Poor
    20
  • Terrible
    13
  • 2019 Certificate of Excellence

Recent Reviews

Jeff N wrote a review on May 19, 2020 New York City, New York
Trip Type: Business
  • Sleep Quality
  • Cleanliness
  • Service

Another Good Stay at the Chateaux

The location of the Chateaux is great for skiing and even allows you to avoid lunch time crowds at the lodges. The proximity also allows my family to have different end times for their skiing which is great when skiing for a week. Rooms are well appointed and in great shape with some recent upgrades.
723marissat wrote a review on March 16, 2020
Trip Type:
  • Location
  • Cleanliness
  • Service

Amazing hotel, great service, thinking of employees and consumers first.

Of all the places not refunding trips getting cancelled right now, this hotel was happy to issue a full refund for our trip even though they didn't need to. Love this place. Highly recommend this hotel.
Jason L wrote a review on March 15, 2020 Cottonwood, Arizona
Trip Type: Business
  • Sleep Quality
  • Location
  • Service

Thieves - Even During a Pandemic

If I could give negative stars, this establishment would be a -5. I have to say this resort is a cruel and heartless company only seeking to have financial gain and could care less about the customer. I booked a room for my continuing medical education conference. Amidst the recent announcement from the president that the country is in a national emergency status, my employer advised to cancel all travel plans, including CME. I called and was informed I will receive a credit (approximately $1200) for another stay in the future. I love that the president has encouraged businesses to work with individuals due to this situation, however I was completely dismissed with the Chateaux at Deer Valley taking my money and only offering me credit for a future stay. I do not ski as I have back problems, therefor this is not a destination where I would be booking a stay. If you want to have your money taken from a money hungry company with no understanding, then by all means book at this resort. I would have to say that I will highly recommend running from this establishment and not walking. You cannot get away fast enough. Nothing like taking advantage of individuals, even during a pandemic which has deemed the nation in an emergency status.

Sarah Keeler, Owner at The Chateaux Deer Valley, responded to this review

Dear Jason L, Thank you so much for taking the time to provide feedback for The Chateaux Deer Valley. At one point, the health event was not considered a crisis, especially in the US. While we are all doing our best to face the impending challenges. At the time, Deer Valley was still open, and there were no flight restrictions. We all understand the environment has changed, and I can’t emphasize the fact that the challenges we are facing are unprecedented. We are making every attempt to make the right decisions during this crisis. Please reach out to me at skeeler@steinlodge.com, and we can discuss further Sincerely, Sarah Keeler Hotel Manager

Steve A wrote a review on March 12, 2020 Los Angeles, California
Trip Type:
  • Value
  • Sleep Quality
  • Service

Our favorite place to stay in Park City

The Chateaux is a short walk to the ski valet and slopes. No need for a car - you can easily get to Empire, Main Street and adjoining areas for shopping, restaurants and recreation via the free property shuttle. The staff is always courteous, friendly and helpful.
jtpetrilli wrote a review on March 03, 2020 San Francisco, California
Trip Type:
  • Value
  • Location
  • Service

Perfect Choice at Deer Valley

The Chateaux at Deer Valley is perfect. Within steps of the ski lift, The Chateaux offers everything we could have asked for and more. My wife and I visited for two nights to celebrate our anniversary with a ski trip and could not have been more impressed. Our room was fantastic. Very spacious, views of the mountain, fireplace at the foot of the bed, huge bathroom with double sink and large shower, and an overall feel of luxury. Breakfast buffet (included) was one of the better buffets I've had, with lots of choices including fresh berries. The service at the hotel was top notch. Michael, the GM, was particularly exemplary. He took care of us from the moment we walked in, had our room ready ahead of schedule, helped us with ski rentals (attached in the lobby - very convenient), gave us amazing Park City recommendations, and checked in on us every morning at breakfast to make sure we were having a perfect getaway. You really can't ask for much more in Deer Valley, I would recommend this hotel to everyone, whether it be young couples or family vacations. This hotel has everything you need. Stop reading reviews and book a reservation.

Policies

Deposit

Winter Deposit Policy (December 2 - April 16) A one night room and tax is due at the time of booking. The remaining balance of the reservation is due 30 days prior to arrival and is non-refundable at that time.

NOTE: An additional daily resort fee will be charged upon check out. For stays December 2 through April 16, there will be a daily resort charge of $20.00 per Studio/Hotel Room/One Bedroom Suite, $40.00 per Two Bedroom Suite, $60.00 per Three Bedroom Suite and $80.00 per Four Bedroom Suite per night, which includes: baggage handling, room attendant, self-parking, in-town shuttle, wireless internet, newspapers, and access to the fitness center and pool. For stays April 16 through December 1, there will be a daily resort charge of $10.00 per Studio/Hotel Room/One Bedroom Suite, $20.00 per Two Bedroom Suite, $30.00 per Three Bedroom Suite and $40.00 per Four Bedroom Suite per night, which includes: baggage handling, room attendant, self-parking, in-town shuttle, wireless internet, newspapers, and access to the fitness center and pool.

Summer Deposit Policy (April 10 - December 1) A one-night deposit will be charged at the time of booking.

Cancellation

Winter Cancellation Policy (December 2 - April 16) Cancellations made within 30 days of arrival forfeit 100% of the room and tax amount.

Summer Deposit Policy (April 10 - December 1) A one-night deposit will be charged at the time of booking. Any cancellations made at least 7 days prior to arrival will have no penalty. Any reservation cancelled within 7 days of arrival will forfeit the one-night deposit.