Waldorf Astoria Park City

Canyons Village Hotel Staff Pick: Where the Stars Go
Waldorf Astoria Park City #12 of 59 hotels in Park City #12 of 59 hotels in Park City
Star ratings explained
2100 Frostwood Drive Park City, UT 84098

Why we like it

  • A contemporary luxury property with every amenity
  • The Frostwood Gondola is located right outside the front door and provides access to the nearby Canyons Village Base
  • Powder, the on-site restaurant, is one of the best for farm-to-table restaurants around
  • The design and decor blend rustic and modern beautifully
  • Phenomenal outdoor pool with cabanas, full service bar, food, and ice cream treats
  • Features an incredible on-site spa, one of our favorites om the only Kosher restaurant in Park City- Super chic bar with amazing specialty drinks
  • Forbes 4-star resort
  • Dedicated shuttle available for guest transportation
  • Fitness classes are available for all guests, including Zumba, yoga, pilates, and circuit training (some pilates classes are fee-based, call ahead)

What you need to know

  • The hotel is not technically ski-in/ski-out, although there is an access lift across the street
  • When there is generous snow pack you can ski back to the hotel
  • Located on the periphery of the Canyons Village Base, nothing is within walking distance
  • Approximately a 10-minute drive to Park City's Historic Main Street
  • Visit Cloud Dine, our staff pick for best on-mountain dining
  • Just a quick shuttle ride to the Canyons Village area, less than 1 mile
  • You don't need a car, but having one makes travel easier
  • Half a mile to Park City's only Kosher restaurant
  • Family and pet friendly property
  • $35 daily resort fee
  • $100 pet fee, per night. Up to 2 dogs per room. 75 lbs. weight limit.

Popular Park City Features

Ski-in / Ski-out Walk to Lifts Walk to Main Street Swimming Pool Hot Tub Guest Shuttle Free WiFi Fitness Center

Location

Located on the periphery of the Park City Canyons Village, this hotel has a dedicated gondola right outside, offering resort base access. A 10-minute ride to Historic Main Street restaurants, shops, and nightlife destinations.

  • Distance to skiing: .7 miles, Park City Canyons Village
  • Distance to Main Street: 5 miles
  • Distance to city shuttle: .3 miles

Property Amenities

Activities

  • Fitness facilities
  • Ski-in/ski-out access
  • Spa services on site
  • Steam room
  • Outdoor pool

Property services

  • Laundry facilities
  • Porter/bellhop
  • Concierge services
  • Cribs available (fees may apply)
  • Doorman
  • Dry cleaning/laundry services
  • Express check-in
  • Express check-out
  • Hair salon
  • Smoke-free property
  • ATM
  • Elevator/lift
  • 24-hour front desk
  • Children allowed
  • Gift shop
  • Pets allowed
  • Security guard
  • Wake-up service
  • Wheelchair accessible

Food and drink

  • Bar/lounge
  • Room service
  • Après-ski
  • Wedding services
  • Restaurant

Business services

  • Audiovisual services available
  • Banquet facilities
  • Conference center
  • Business center
  • Meeting rooms

Shuttles and transportation

  • Free area shuttle
  • On city bus route

In-Room Amenities

Features

  • Air conditioning
  • AM/FM alarm clock radio
  • Balcony
  • In-room safe
  • Washer/dryer
  • Wheelchair accessible
  • In-room sprinkler system
  • In-room climate (air conditioning)
  • Iron/ironing board
  • Lanai
  • Patio
  • Smoke alarms in rooms
  • Washer and dryer (select rooms)

Bathroom

  • Separate bath and shower
  • Bathrobes
  • Hair dryer
  • Private Spa Tub
  • Free toiletries
  • Designer toiletries
  • Shower/tub combination

Media and electronics

  • Cable TV service
  • Free WiFi
  • iPod docking station
  • Pay movies
  • Flat-panel TV
  • Free local calls
  • Free wired high-speed Internet

Bedding and linens

  • Premium bedding
  • Rollaway/extra beds available
  • Sofa bed

Services

  • Turndown service
  • Daily housekeeping

Food and drink

  • Coffeemaker
  • Complimentary coffee
  • Full kitchens available

Reviews

Waldorf Astoria Park City

1,793 Reviews #12 of 59 hotels in Park City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1243
  • Very Good
    235
  • Average
    165
  • Poor
    94
  • Terrible
    56
  • 2019 Certificate of Excellence

Recent Reviews

kathyg5k wrote a review on March 08, 2020 Wilmington, Delaware
Trip Type:
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

Pricey for Average

We came to the Waldorf for a short ski Vacation in early March. We had not skied for 5 years and decided to splurge on a short trip. The ski valet service is excellent. You are just below the canyons lodge and it is very easy and accessable to get up there. You keep your boots in a comfortable boot room and they are brought to you off the boot heater each morning. Your skiis are waiting for you at the base of the lift or will be picked up if you want to go to another area. The Hotel makes it very easy to get to Deer Valley and Park City. Door to door service. I found the service of the hotel to be average. The staff is very friendly. However, We had to walk a country mile to get to and from our room and the ice machine was 2 floors down and just as long of a walk. The concierge was average. I called prior to our arrrival and asked for help with dining reservations I never heard back from the concierge.I only received texts from the restaurants the day of the reservation for 2 of the 3 nights. I had to contact concierge back to find out about our last night which the restaurant could not take us. More communication would have been nice. Our room was small for $850/night and I felt it was a Pricey average stay.
jeffcoopermanpa wrote a review on March 03, 2020
Trip Type:
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

Fantastic experience.

Great hotel with excellent staff. They went above and beyond to make our stay special. The icing on the cake was leaving milk and cookies in our room for the kids at night! The whole family had a great experience and we will be returning.

WAPC, Manager at Waldorf Astoria Park City, responded to this review

Hello jeffcoopermanpa, Thank you for taking the time to review our hotel and for the amazing 5-star rating! We are thrilled that your stay was nothing short of exceptional for you and your children. We hope to welcome the whole family back to our alpine paradise in the near future! Kindest regards , Waldorf Astoria Park City Management Team

debbie1788 wrote a review on March 02, 2020 Orlando, Florida
Trip Type:

Spa could use some attention!

Upon check in we were asked if we had visited the spa before. We said no and were taken downstairs to the person working the lower desk. This person was a male who showed us a couple of things and then informed us that he couldn't enter the women's locker room. We were left to figure out the locks and robes etc. by ourselves. We didn't even know where all of the facilities or doorways were located. The treatment was good and afterwards we tried to relax in the room with the fireplace. The heat in this area is unbelievable! Way too hot! We then tried to order lunch from the same male attendant but he could barely take our order because of the language barrier. We had to go over it at least 5 times before he understood. Very frustrating. He was so busy playing on his phone we felt like we were totally interupting him to even ask for help. The spa is ok but not 5 star. To get 5 star you have to have 5 star service. Just isn't there.

WAPC, Manager at Waldorf Astoria Park City, responded to this review

Hello debbie1788, Thank you for your honest review! We will review guest service protocols with the team in the Spa based on your feedback. We take guest responses very seriously and hope you will consider joining us in the future for an enhanced spa experience. Should you have any other questions or suggestions, we welcome them via email at: SLCDM_Spa@WaldorfAstoria.com Kindest regards, Waldorf Astoria Park City Management Team

G9672GWmarkc wrote a review on March 01, 2020 Draper, United States
Trip Type:
  • Value
  • Sleep Quality
  • Service

It is a not worth it.

I used Hilton Points on the room. I stayed for only one night. I can't believe how much it costs. It is nothing special. The room was smaller than a regular Hilton room, and the room rate as $1045 prior to points, and I upgraded for $25 for a pool view. They put me a non pool view with a balcony. When I got moved I did not get the balcony. The fan in the room never went off the whole night. I tried everything to get it to turn off. Again it is nothing special. I have had better experiences at Hampton Inns.

Calvin-HiltonHelp, on behalf of management at Waldorf Astoria Park City, responded to this review

We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for unparalleled service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. We believe that very best service experiences are genuine, anticipatory and personalized and we will continue to work to ensure our guests find that level of service at our hotel. Your feedback will help us to continue to improve our training processes, and we hope you will return to stay with us to experience the results of that work firsthand.

Furrow31 wrote a review on February 26, 2020 Edwardsville, Illinois
Trip Type:

Fantastic Stay

I just had a wonderful stay at Waldorf! The night before our stay, we had an operational flight delay that caused us to miss our connection to SLC. Needless to say, when we finally arrived in SLC the next morning, we had been without our luggage overnight and were in dire need of freshening up and changing clothes. Special thanks to Eric, whom I contacted prior to arriving at the Waldorf, who allowed us early check-in to our room before we hit the slopes in the afternoon. That one gesture exceeded our expectations. Other features we enjoyed were the 2 min walk across the street to hop a gondola to the Canyon base area. Another reviewer suggested at the end of the day NOT taking the gondola back, as you can essentially ski right back to the hotel at the end of the day. We weren’t smart enough to remember that, but on the gondola ride to the resort, take note of the trail you can ski all the way back on! The ski valet was wonderful for handling our skis and boots. The hot tub felt amazing in the evening after a day on the slopes, and we heard there was a steam room and sauna open to guests in the spa locker room but we didn’t visit it. Our room was clean and very nice. Fireplace was a nice touch, as was evening turn-down service and our robes & slippers. But no towel racks in the bathroom and only two hooks seemed a little sparse. Hilton Honors elite members are given a free continental (cold) breakfast credit each morning, and the morning of our departure we had to leave by about 7:15am. The restaurant doesn’t open until 7am, but they graciously packed us breakfast including juice and coffee to go. We heard that for guests dining from 6-7am, room service is available for a reimbursable $15 per 2 guests for an HHonors breakfast, but we enjoyed our continental breakfast plenty. Hotel resort fee is waved for HHonors point redemptions. Uber from SLC-Park City ran us $33, but it jumped up slightly for the return based on limited drivers in the vicinity at 7:15 in the morning. Still, we found this quicker and more convenient than a rental car. If visiting Park City in the future, we would happily visit this hotel again. And as this was maybe my 4th time skiing Park City, that should speak as to our enjoyment of the resort. Happy travels!

WAPC, Manager at Waldorf Astoria Park City, responded to this review

Hello Furrow31, Thank you for taking the time to review our property and for the very kind 5-star rating! We will make sure to pass on your compliments to Eric and the restaurant team. Thank you for sharing with other readers the great tip to ski back to the hotel at the end of the day! We hope to welcome you back to hotel for your next visit to Park City! Kindest regards, Waldorf Astoria Park City Management Team

Policies

Deposit

100% due 30 days prior to arrival.

Cancellation

Deposit of 100% is non-refundable if cancelled within 30 days of arrival.