Westgate Park City Resort & Spa

Canyons Village Condominium Hotel
Westgate Park City Resort & Spa #22 of 59 hotels in Park City #22 of 59 hotels in Park City
Star ratings explained
3000 Canyons Resort Drive Park City, UT 84098

Why we like it

  • A full service resort in the heart of Canyons Village, lift access just across the plaza
  • AAA four diamond rating
  • Edge Steakhouse, an on-site restaurant, is a well-regarded classic
  • Comfortable and well-appointed units
  • Diverse inventory of unit and bed configurations to suit any need
  • Features an award-winning destination spa on site
  • Two impressive indoor pools and one outdoor heated pool available, plus hot tubs

What you need to know

  • Very nearly ski-in/ski-out, but not quite
  • On-site ski valet service
  • Kids enjoy the on-site arcade and pool table
  • Tennis and basketball courts available
  • Spa services and fitness center
  • Expect to be offered a timeshare tour
  • Daily resort fee of $26.99
  • Resort fee covers access to the fitness center and sports equipment, ski storage, internet access, and phone calls

Popular Park City Features

Ski-in / Ski-out Walk to Lifts Walk to Main Street Swimming Pool Hot Tub Guest Shuttle Free WiFi Fitness Center

Location

Located in the heart of Canyons Village Base Area and close enough to enjoy immediate access to the slopes at the resort, as well as the shops, restaurants, concerts, and events at the village plaza.

  • Distance to skiing: 50 yards, Canyons Village Base Area
  • Distance to Main Street: 5 miles
  • Distance to city shuttle: on-site

Property Amenities

Activities

  • Ski-in/ski-out access
  • Spa services on site
  • Fitness facilities
  • Arcade/game room
  • Common area hot tub
  • Pool table
  • Indoor/outdoor pool(s)
  • Tennis on site

Shuttles and transportation

  • Free area shuttle

Property services

  • 24-hour front desk
  • Concierge services
  • Video library
  • Pets not allowed
  • Non-smoking rooms available
  • Ski storage
  • Wake-up service
  • Wheelchair accessible

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Vending machines

Parking

  • Complimentary covered parking
  • Free self parking

In-Room Amenities

Bathroom

  • Free toiletries

Bedding and linens

  • Sofa bed

Features

  • Air conditioning
  • Iron/ironing board
  • Rooms with fireplace available
  • Washer and dryer (select rooms)
  • Wheelchair accessible

Food and drink

  • Coffeemaker
  • Full kitchens available
  • Microwave

Media and electronics

  • DVD player
  • Television
  • WiFi (surcharge)

Services

  • Weekly housekeeping provided

Reviews

Westgate Park City Resort & Spa

1,017 Reviews #22 of 59 hotels in Park City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    548
  • Very Good
    236
  • Average
    116
  • Poor
    63
  • Terrible
    54
  • 2019 Certificate of Excellence

Recent Reviews

Beachlover888 wrote a review on March 16, 2020 Saline, Michigan
Trip Type:
  • Rooms
  • Value
  • Service

As timeshare owners we come every winter

And yes, there could be improvements made. We spent the week 3/8-3/15 at the Westgate. Check in was quick and friendly, same for check out, no problem. Our suite was spacious and serviced every day promptly. Had an issue with the fire place not turning off and that was never resolved, even after 5 different techicians worked on it. We are still hoping that one day the boot locker can be relocated to the 6th floor beside the skier service. Otherwise lots of traffic to and fram 4th floor to 6th floor. The Burger Bar, who formerly was called Drafts, has not really improved in its menu. It used to be wonderful diverse, but now it is just average. Did not see anywhere pizza on the menu so have to assume that was stopped. The draft beer selection is extensive. The Edge restaurant on the premises is very nice and worth at least one trip. The steaks and side dishes are great; my favorite was the bread pudding dessert that could feed 3-4 people with bread pudding infused with whiskey, fresh berries on the side as well as 3 scoops of ice cream. Yummy. We left on Saturday evening (3/14) when basically everything in Park City was shutting down due to the Coronavirus issue. Today I was told that the Westgate will be closed for two months. We are grateful we could do our yearly ski week.

WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for taking the time to give a detailed review on your winter family vacation at Westgate Park City Resort & Spa. We are happy to read that your check-in and check-out went smoothly. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We regret to hear there were issues with your fireplace that our staff needed to work on. We're so glad you were able to make it for your yearly family ski week and hope to see you again next year! Best, Sydney

Flyer541020 wrote a review on March 11, 2020
Trip Type:

needs to be renovated

very unfortunate. Beautiful location and property. The Rooms are spacious but very out dated Customer service is good I would recommend they enforce renovation to the property owners and increase service

WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time for providing us with your review. We appreciate all feedback received from our guests as it allows us to see if there is need for improvement in any area of our service, products, or facilities. We hope you back soon and give us another chance to impress you. Best Wishes, Divya

nicolasb914 wrote a review on March 01, 2020 Rotterdam, The Netherlands
Trip Type: Family

Spacious room but a lot to be improved. Service not upto the price category.

Location is perfect for a ski holidays just easy walking distance from ski lifts. We were given without even asking us a room fitted specially for handicapped. This means we had to spend a week on a shower (no bath) with water from half height that pointed to my waist and had to be used as a hand shower. Not what I want on ski holiday with small children and not even for myself. Our room was next to the burgers restaurant that meant hamburgers smell non stop and people waiting for a table were just out next our door. Cleaning of the room has been awful. Room was generally never made by the time we returned from skiing and only once in the 8 nights stay they came to open the beds / leave water and chocolate. Transport desk is a nice concept but terrible implementation. Moving inside the hotel is difficult and inconvenient. The temperature of the pool is way below our expectation and made it quite unusable. I tried few times to speak to the manager but wasn’t possible and he never returned my calls. Positive: Location, room size, room equipment, friendly and helpful staff, ski services, Aloha rental in building, parking, kids club friendliness, family friendly, Negative: cleaning, shower, hotel appeal not according to price level, transport desk, moving inside the hotel is inconvenient. I am of the idea that if I will be given a handicapped room that is differently equipped than standard I need to be asked and agreed.

WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for being our guest and for taking a moment to share with us your thoughts and experience. Feedback, whether it be good or bad, is always appreciated and we rely on this to show us where we are doing well or where we can improve. We hope that your concerns with your accommodations were addressed to our resort staff in order to rectify. Our team is always happy to assist. We were happy to read that you did enjoy our location and that you found our staff to be both friendly and helpful. It would be a pleasure to have you return to visit with us again soon! Sincerely, Trina

Mick R wrote a review on February 28, 2020 Blissfield, Michigan
Trip Type: Couples

A upscale Peruvian Best Western

Pros: great location by the gondola at The Canyons Cons: terrible communications, the staff, although they try, do not speak english. This lead to MANY issues. The management assumes the customer is wrong. Really? Traveling around the hotel requires much experience and you have to take two elevators onto get anywhere. Overall: this place looks 1000 % better on the outside than the inside. It’s a solid C rating at best.

WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Mick, Thank you for taking the time to share your review. We appreciate both positive and negative comments as it helps us to improve where needed. We hope that the next time you are in town; you give us another chance to impress you. Regards, Lulu

MMG-NYC wrote a review on February 28, 2020 NYC
Trip Type: Family

Outstanding Family Resort Loaded With Amenities

After a long flight from the east coast, we were so excited to pull up to the beautiful Westgate. We were greeted warmly by Guadencio and Michele, who took the time to ensure we were happy with our room and felt comfortable navigating the property. En route to the room, Michele showed us the many incredible amenities offered at the resort. Our kids' eyes grew wide as we passed the arcade, indoor/outdoor pool, ping pong tables, and more. Ski rentals were conveniently on site, as were some great restaurants (we had a nice experience at DDB). The marketplace was well stocked with convenience items, and the valet parking and complimentary shuttle services made getting around a breeze. Best of all was our room, a one bedroom suite that perfectly accommodated our family of four. We comfortably ate many meals inside the suite and were even able to do laundry daily with the in-room washer and drier. The ski-in, ski-out experience was seamless with the pampering ski valet service and complimentary boot drying at night. This was one of our all time favorite vacations. Thank you, Westgate. We can't wait to return!

Policies

Deposit

A standard one-night deposit with a credit card is obtained to guarantee a reservation. The standard deposit is calculated based upon one-night’s room rate plus applicable taxes. During the period of April 16 to December 15, a $50.00 credit card or $200 cash deposit is required at check-in for incidentals. A $50.00 credit card or $200 cash deposit is required at check-in for incidentals.

Other Policies

Westgate Park City Resort & Spa - $26.99 +tax

The Nightly Resort Fee includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes, Sports Courts Access, Boarding Pass Printing, Ski Storage and Skier Valet Service.

*Resort fee will be taxed at 12%.

Cancellation

Cancellations, unless otherwise stated, must be made 30-days prior to arrival by 4pm hotel time in order to avoid a one-night’s room rate, resort fee and applicable taxes penalty payment. Deposits are refundable if you cancel within your cancellation window. If No Show occurs, you will be charged for one night’s room rate and resort fee plus applicable taxes. Reservations are not transferable, and reservation name changes are not permitted.

Please note: The Nightly Resort Fee includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes, Sports Courts Access, Boarding Pass Printing, Ski Storage and Skier Valet Service.

During Park City's Ski Season (11/18/2016 - 4/14/2017) cancellations must be made 30 days prior to arrival by 4pm hotel time in order to avoid payment of a penalty equal to the cost of one night's room rate plus applicable taxes. The Cancellation Policy reverts back to the typical policy outside of ski season.

Westgate Park City Resort & Spa will have a 30 day cancellation policy from December 15th to March 31st, 2018. Full amount for the booking will be due at the time the booking is made (deposit) and if cancelled within 30 days of arrival, full amount of the booking will be forfeited. Bookings cancelled outside 30 day window will receive a full refund.