Westgate by ASR Lodging

Surrounding Park City Condominium Hotel
Westgate by ASR Lodging #22 of 61 hotels in Park City #22 of 61 hotels in Park City
Star ratings explained
3000 Canyons Resort Dr Park City, UT 84098

Why we like it

  • A full service resort in the heart of Canyons Village, lift access just across the plaza
  • AAA four diamond rating
  • Edge Steakhouse, an on-site restaurant, is a well-regarded classic
  • Comfortable and well-appointed units
  • Diverse inventory of unit and bed configurations to suit any need
  • Features an award-winning destination spa on site
  • Two impressive indoor pools and one outdoor heated pool available, plus hot tubs

What you need to know

  • Very nearly ski-in/ski-out, but not quite
  • On-site ski valet service
  • Kids enjoy the on-site arcade and pool table
  • Tennis and basketball courts available
  • Spa services and fitness center
  • Expect to be offered a timeshare tour
  • Daily resort fee of $26.99
  • Resort fee covers access to the fitness center and sports equipment, ski storage, internet access, and phone calls

Popular Park City Features

Ski-in / Ski-out Walk to Lifts Walk to Main Street Swimming Pool Hot Tub Guest Shuttle Free WiFi Fitness Center

Location

Located in the heart of Canyons Village Base Area and close enough to enjoy immediate access to the slopes at the resort, as well as the shops, restaurants, concerts, and events at the village plaza.

  • Distance to skiing: 50 yards, Canyons Village Base Area
  • Distance to Main Street: 5 miles
  • Distance to city shuttle: on-site

Property Amenities

Activities

  • Fitness facilities
  • Indoor/outdoor pool(s)
  • Arcade/game room
  • Common area hot tub
  • Indoor Hot Tub
  • Indoor pool
  • Locker rooms
  • Outdoor pool
  • Outdoor tennis court
  • Pool
  • Pool table
  • Sauna
  • Ski-in/ski-out access
  • Spa services on site
  • Spa tub
  • Steam room
  • Tennis on site
  • Volleyball court(s)
  • Walk to shops and restaurants
  • Yoga classes

Property services

  • Ski storage
  • 24-hour front desk
  • Air-conditioned public areas
  • Children allowed
  • Concierge services
  • Elevator/lift
  • Grocery/convenience store
  • Non-smoking rooms available
  • Pets not allowed
  • Ski Locker
  • Wake-up service
  • Wheelchair accessible

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Coffee shop or cafe
  • Restaurant

Internet access in public areas

  • Wireless Internet

Parking

  • Complimentary covered parking
  • Free self parking

Shuttles and transportation

  • Free area shuttle

In-Room Amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bath and shower
  • Shower/tub combination

Bedding and linens

  • Linens provided
  • Sofa bed
  • Towels provided

Features

  • Air conditioning
  • Bathtub or shower
  • Deep soaking bathtub
  • Dryer
  • Fireplace
  • Full-service spa
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Shower/tub combination
  • Spa services on site
  • Washer and dryer (select rooms)
  • Washer/dryer

Food and drink

  • Coffeemaker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full kitchens available
  • Kitchen
  • Kitchenette
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Media and electronics

  • DVD player
  • Flat-panel TV
  • Free WiFi
  • LED TV

Reviews

Westgate by ASR Lodging

978 Reviews #22 of 61 hotels in Park City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    537
  • Very Good
    229
  • Average
    110
  • Poor
    58
  • Terrible
    44
  • 2019 Certificate of Excellence

Recent Reviews

cprice1175 wrote a review on August 15, 2019 Nashville, Tennessee
Trip Type: Business
  • Rooms
  • Location
  • Service

Outdated, but friendly staff

I think the staff is very friendly at Westgate. Everyone was very helpful! The rooms are very outdated. The furniture is so dark and takes up a lot of space, so you don't have a lot of room to move around....no extra space. The rooms are dark - need better lighting. The fans...the fans when not on...you could tell they had not been cleaned in months. It is pretty difficult to get around the facility. It's like a maze. The workout room is very nice.
geatkins wrote a review on August 06, 2019
Trip Type:

Nice Resort in the Canyons

We have come to Westgate Park City every 2 years since 2003, as we are a timeshare owner there. We have a 2BR, 2 Bath unit. We stayed in the Elk Lodge, 9th floor, in an odd numbered room. This is the best location in all of the Westgate Resort. The Edge Restaurant, Spa, Exercise Room, Kids Care, and Game Room are all in the Elk Lodge. Also, there is a spectacular view of the valley from the 9th floor in an odd numbered room. If you get an even numbered room your view is of the condominiums across from your balcony. The biggest problem we had during our stay was our room key cards quit working every 2 or 3 days and we would have to go to the lobby to get them replaced. The beds were somewhat uncomfortable (sagging toward the middle of the bed) as I suspect the mattresses needed to be turned, or were quite old, or both. The front desk clerk forgot to give us our parking permits for the parking garage and the security guard at the entrance to the parking garage almost didn't let us in one night. So make sure you get your parking permits when you check in. The furniture is starting to show its age, but overall it was a pleasant week.

WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your review following your most recent visit to the Westgate Park City Resort & Spa. Your review and that of other owners and guests is extremely helpful to future travelers considering staying at our property. Your feedback also goes a long way in us identifying where we are doing well and areas where we can improve to better your future stays with us. We offer our apologies for the issues with your keys and for any discomfort with your bed. We do hope that you shared your discomfort with our team so that we could take care of the mattress for you. Thank you again for your review. We look forward to welcoming you back to Westgate Park City Resort & Spa soon! Sincerely, Trina

DavefromUtah wrote a review on July 14, 2019 Clearfield, Utah
Trip Type: Family
  • Location
  • Cleanliness
  • Service

Good place to stay in the canyons

This is my review after staying there a few times over the last few years. The staff is friendlier now than sometimes in the past. Room service is daily if you want. Not all resorts I have stayed at have daily service. The Serenity pool was closed for upgrade. The rooms are nice but don't seem to have changed much. We enjoy using the tennis court. We sign up for court time and they have rackets to borrow. The layout is a little confusing to get from place to place. to get to our room from the lobby we had to go up two floors, walk to another elevator, to up to the fourth floor, walk down the hall to another elevator then go up the The ninth floor to our room. Overall it is a nice place to stay and will probably stay there again.

WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Hi Dave, Thank you for the great rating on your experience. We are so delighted to see that you were able to fully enjoy your most recent stay with us. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future! Kindly, Britney

mimimer3 wrote a review on July 09, 2019 Indianapolis, Indiana
Trip Type:

Very Average - Maybe a bit below average.

They bill themselves as a high end resort, I found it less than a great stay. We decided to have lunch upon check in, to get to the bar, you took an elevator to the second floor. Walked down a hallway and took another elevator to the 4th floor, walked down another hallway and a third elevator to the 7th floor I believe was where the bar was. so odd. walls were paper thin, had to call security both nights about the kids in the room next door. They have some work to do

WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Mimi, Thank you for your review. Thank you for letting us know what we are excelling in and some areas that need work. The satisfaction of our guests is our top priority. We hope you will stay with us again and allow us the opportunity to not just meet but exceed your expectations. Regards, Lulu

bdalton08 wrote a review on June 28, 2019 American Fork, Utah
Trip Type: Family

Gave It A Second Chance - Regretted It

I’ve visited and reviewed Westgate Park City before and DID NOT enjoy my experience. It’s been a couple of years so I thought we’d give it another chance. I won’t make that mistake again. From the moment you pull up, your unpleasant experience begins. Construction all around forces you to reroute to even get to the main door. Valet service avoids you, hoping you don’t make eye contact. The front desk person was cold and slow to get us checked in. We came in June and the place was empty. We opted for their Signature Villa and I requested that we get one with a view of the mountains behind, or the valley below. I was told that they would not be able to give me a room with a view. So we got to enjoy looking out our window at the construction happening on the building next door. Again, the resort was empty so this irked us. Last time we visited, all 3 pools were closed for construction. I don’t have kids so a pool is key! About 2 weeks before our check in date, we called and the hotel confirmed that all 3 pools were open. Upon check-in, we were advised that only one pool would be open during our stay. When we told them that we had specifically called to confirm the pools were open, we were told “I don’t know why someone told you that”. The rooms and hallways are dirty and small. For the price per night, it’s nowhere near worth staying here. Stay away! Hope my experiences will help someone else avoid the same waste of money.

WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for being our guest at Westgate Park City Resort & Spa. We train and expect all staff members to be warm, courteous and helpful to guests, and we regret to hear this was not your experience. We will review your comments with our staff. We certainly hold our resort to a higher standard, and will use your feedback to improve moving forward. We hope to have another opportunity to host you and restore your confidence in us. Regards, Rachel

Policies

Deposit

Winter (the Tuesday before Thanksgiving to March 31):

A lodging deposit of 20% is required 48 hours after booking. The balance is due in full 45 - 60 days* prior to arrival. All payments will automatically be charged to the credit card on file on the due date. If all deposits or payments due are not received by the due dates, the reservation will be considered cancelled under the terms and conditions provided herein.

*60 days for Christmas/New Years, Sundance, and President's holiday dates.

Summer (April 1 to the Monday before Thanksgiving):

A credit card is required at the time of booking to guarantee your reservation. Full payment is due 3 days prior to arrival.

Advance Purchase Nonrefundable Promotional Rates “Advance Purchase Nonrefundable” bookings require full payment at the time of purchase. No cancellations or refunds allowed with this promotional rate.

Cancellation

Winter (the Tuesday before Thanksgiving to March 31):

Cancellations made within 48 hours of initial booking are fully refundable. Cancellations between 48 hours of booking and 45-60 days* of arrival forfeit 20% deposit. For cancellations within 45-60 days* of arrival, all payments will be forfeited. Because our reservations are carefully scheduled in advance, no partial refunds will be made for late arrivals or early departures.

*60 days for Christmas/New Years, Sundance, and President's holiday dates.

Summer (April 1 to the Monday before Thanksgiving):

There is no penalty for cancellations prior to 3 days of arrival; cancellations made within 3 days of arrival will forfeit 20% of reservation value. Cancellations made on the day of arrival will forfeit payment in full.

Travel Protection Plan

A long-planned vacation can quickly turn into a short-lived dream due to illness, injuries, loss of a passport or visa, and many other events. That's why All Seasons Resort Lodging offers a Travel Protection Plan as an additional service to our guests. Click here to learn more about and to purchase the Travel Protection Plan.